Did you know that in 2023 embezzlement (by managers or employees) was the most common type of fraud?
Insider fraud can take many forms such as generating/paying false claims, payroll or invoices, falsifying timesheets and forging documents. But how do you spot this? Employee behaviours to watch out for are:
- Working excessive hours at unusual times of the day (when the office is empty!)
- Not taking annual leave (they don’t want others covering their work in their absence)
- Introducing overly complicated working practices (such as for invoicing)
- Hiding what they are doing from other staff
- Living beyond their means (having an expensive car etc)
- Personality changes (more secretive or anxious)
To minimise the opportunity for fraud, put set procedures and controls into place such as:
- Authorisation for transactions
- Separate duties (ensure 1+ employees handle key financial tasks)
- Independently monitor data and documents
- Conduct regular audits
- Put a reporting procedure in place for anyone who is suspecting fraud
If you suspect fraud is taking place, act quickly to investigate the matter. Preserve evidence and do not rule out third parties that may be involved. Evoke disciplinary procedures and report suspected fraud to the police. Remember you can dismiss any employee for gross misconduct based on any evidence you do have available; even if they say “no comment” at any disciplinary hearing.